Canteen

Last updated: 11 Sept 2026

Daily Practice ("Daily Practice", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website at dailypractice.com.au (the "Site"), purchase products from us, interact with us online or in person, subscribe to our marketing communications, contact us, or otherwise interact with Daily Practice (collectively, the "Services"). By using our Services, you acknowledge that you have read this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, services or legal and regulatory requirements. When we make changes, we will update the "Last updated" date at the beginning of this Privacy Policy.

2. Personal Information We Collect

The type of personal information we collect depends on how you interact with us. This may include:

·       your name;

·       email address;

·       telephone or mobile number;

·       billing and delivery address;

·       account or login information, where applicable;

·       order and purchase information;

·       payment and transaction information;

·       information you provide when contacting customer service;

·       information provided when you make an enquiry, request a return or exchange, or otherwise communicate with us;

·       your marketing and communication preferences; and

·       any other information you choose to provide to us.

We generally do not collect your full payment card details. Payments may be processed by third-party payment providers, who handle payment information in accordance with their own privacy policies and security practices.

When you use our Site, we may automatically collect certain information about your device and how you interact with our Site, including:

·       IP address;

·       browser type and version;

·       device type;

·       operating system;

·       pages viewed and links clicked;

·       referring website or source;

·       approximate location information derived from your IP address;

·       information about how you interact with our Site; and

·       other technical or usage information collected through cookies and similar technologies.

3. How We Collect Personal Information

We may collect personal information:

·       directly from you when you purchase products or services;

·       when you create or use an account;

·       when you subscribe to our email or SMS communications;

·       when you contact us;

·       when you enter a promotion, competition or other campaign;

·       when you interact with us through social media;

·       when you browse or use our Site;

·       through cookies, analytics tools, pixels and similar technologies;

·       from service providers who assist us in operating our business; and

·       from other third parties where permitted by law.

4. Why We Collect and Use Personal Information

We may collect, hold, use and disclose your personal information for purposes including:

·       process and fulfil orders;

·       process payments;

·       arrange deliveries;

·       manage returns, exchanges and refunds;

·       provide customer support;

·       communicate with you about your orders; and

·       provide and administer any account or services you request.

·       operate and maintain our Site;

·       understand how customers use our Site and products;

·       improve our products, services and customer experience;

·       analyse sales and customer trends;

·       troubleshoot technical issues;

·       administer promotions, events and collaborations; and

·       maintain the security and functionality of our systems.

We hold personal information in electronic and physical records and systems used by Daily Practice and our third-party service providers. Depending on the systems and providers used, personal information may be stored on servers located in Australia or overseas. It is possible, and may be likely, that some personal information will be disclosed to, or accessible by, recipients located outside Australia where our third-party service providers store or process information overseas or operate from other countries. The countries involved will depend on the providers and services we use and may change over time.

Marketing and communications

Where permitted by law and, where required, with your consent, we may use your personal information to send you information about Daily Practice, including:

·       new products;

·       offers and promotions;

·       events;

·       collaborations;

·       launches; and

·       news and other updates.

You can unsubscribe from our marketing communications at any time using the unsubscribe facility provided in the relevant communication or by contacting us.

Security and fraud prevention

We may use personal information to:

·       detect, prevent and investigate fraud;

·       protect our customers, staff and business;

·       identify and address security incidents;

·       protect our Site and systems; and

·       comply with applicable legal obligations.

Legal and regulatory purposes

We may collect, use and disclose personal information where reasonably necessary to:

·       comply with our legal obligations;

·       respond to lawful requests from government authorities;

·       resolve disputes;

·       enforce our terms and conditions; or

·       establish, exercise or defend legal claims.

5. Cookies and Similar Technologies

We use cookies and similar technologies to help our Site function, understand how visitors use our Site, remember preferences and, where applicable, assist with marketing and advertising.

Cookies may collect information such as your browser type, device information, pages visited and interactions with our Site.

Depending on the services and technologies currently used on our Site, these may include cookies or tracking technologies provided by third parties such as our ecommerce, analytics, advertising and marketing providers.

You can generally control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Site.

6. Third-Party Service Providers

We may use third-party service providers to help us operate our business and provide our Services.

These may include providers involved in:

·       ecommerce and website hosting;

·       payment processing;

·       delivery and fulfilment;

·       customer service;

·       email and SMS marketing;

·       analytics;

·       advertising and social media;

·       information technology and security; and

·       website functionality.

These providers may collect, hold, use or process personal information on our behalf or independently in accordance with their own privacy policies and applicable laws.

7. Disclosure of Personal Information

We may disclose personal information to:

·       service providers and contractors who assist us in operating our business;

·       payment processors and financial institutions;

·       delivery and logistics providers;

·       technology, website hosting and IT providers;

·       email, SMS, analytics and marketing providers;

·       professional advisers, such as accountants, lawyers and insurers;

·       government agencies, regulators or law enforcement where required or authorised by law;

·       entities involved in a business sale, restructure, merger or acquisition; and

·       other parties where you have requested or consented to the disclosure, or where otherwise permitted or required by law.

We do not sell your personal information for money.

Where we use third-party advertising, analytics or tracking technologies, those providers may receive information about your interactions with our Site. The nature of any such disclosure will depend on the technologies and services we use.

8. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. The security measures we use may include appropriate technical and organisational safeguards, access controls and security practices. However, no method of transmission or electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.

9. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide our Services, maintain business and transaction records, comply with legal and accounting obligations, resolve disputes and enforce our agreements.

10. Access to and Correction of Your Personal Information

You may request access to personal information that we hold about you. You may also ask us to correct personal information that is inaccurate, out-of-date, incomplete, irrelevant or misleading. To make an access or correction request, please contact us using the email address provided below. We may need to verify your identity before processing a request. In certain circumstances, we may be permitted to refuse access or correction in accordance with applicable law. If we refuse a request, we will provide an explanation where required.

11. Marketing Preferences

You can opt out of receiving promotional communications from us at any time. For email marketing, you can use the unsubscribe link included in the email. For SMS marketing, you can follow the unsubscribe instructions included in the message. You can also contact us directly using the email address below. Please note that even if you unsubscribe from marketing communications, we may still contact you with transactional or service-related communications where necessary, such as information about an order you have placed.

12. Privacy Complaints

If you believe that we have handled your personal information in a way that does not comply with applicable privacy laws, you may make a complaint to us. Please contact us using the details provided below. Please provide sufficient information for us to understand and investigate your complaint. We will review and respond within 30 days of receiving the complaint.

13. Minors

Our Site and Services are intended for a general audience. We do not knowingly collect personal information from minors where doing so would be unlawful. If you believe that a minor has provided personal information to us and you would like us to review or delete that information, please contact us.

15. Third-Party Websites and Links

Our Site may contain links to websites, platforms or services operated by third parties. Those third parties have their own privacy policies and practices, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any third-party website before providing personal information.

16. Contact Us

If you have any questions about this Privacy Policy, would like to request access to or correction of your personal information, or wish to make a privacy complaint, please contact us:

Daily Practice
Email: eloise@dailypractice.com.au
Address: 765 Canning Hwy, Applecross WA 6153

We will endeavour to respond to privacy enquiries and requests within a reasonable period and in accordance with applicable law.