We offer only exchanges or credit notes for eligible in-store and online returns requested within 14 days of receiving your order.
To be eligible for an exchange or credit note:
An original receipt or proof of purchase must be provided. Items must be unworn, unwashed and unaltered, with all original tags attached and in their original packaging. All returns are subject to a quality inspection and approval at the discretion of Daily Practice.
We do not accept any returns, exchanges or refunds on:
Sale items, Jewellery, Swimwear/ Lingerie.
Faulty Items:
If your item is faulty, you may be entitled to a repair, replacement or refund depending on the circumstances of the product. We may need to liaise with the relevant brand directly to resolve the issue.
How to Initiate a Return:
To request a return, please email eloise@dailypractice.com.au within 14 days of receiving your order, or within 14 days of purchase for in-store purchases. Please include your order number or proof of purchase and details of the item you wish to return. Return postage is the customer's responsibility.
Approved credit notes are valid for 12 months from the date of issue.